Privacy Policy

Document Contents

This Privacy Policy explains how Workflowry collects, uses, stores, and protects personal information. Please review the following sections to understand our privacy practices and your choices.

TABLE OF CONTENTS

1. Introduction & Information We Collect

Welcome to Workflowry. We provide business automation services designed to help businesses manage customer communications, inquiries, appointments, and follow-ups.

This Privacy Policy explains how Workflowry collects, uses, stores, and protects personal information when you visit our website, contact us, or use our services.

Depending on how you interact with us, we may collect information including your name, email address, phone number, business information, and details submitted through our website forms or communications.

When providing automation services to our business clients, we may also process customer information on their behalf to deliver the services they request.

2. How We Use Your Information

Workflowry may use personal information to:

How We Use Your Information

  • Respond to inquiries and provide customer support.
  • Schedule consultations, meetings, and appointments.
  • Provide and maintain our business automation services.
  • Communicate service updates and requested information.
  • Send promotional communications when appropriate consent has been obtained.
  • Improve our website, services, and customer experience.
  • Maintain security, prevent misuse, and comply with legal obligations.

When we process personal information on behalf of our business clients, we use that information to provide the automation services authorized by those clients.

3. SMS Messaging & A2P Compliance

Workflowry uses SMS messaging to communicate with individuals who have provided appropriate consent to receive text messages from our business.

Depending on the services requested and the consent provided, messages may include responses to inquiries, consultation scheduling, appointment confirmations, appointment reminders, scheduling updates, service-related follow-ups, and service updates.

Promotional communications may be sent only when separately authorized.

Message frequency varies. Message and data rates may apply.

Reply STOP to unsubscribe. Reply HELP for assistance, or contact [email protected].

Carriers are not liable for delayed or undelivered messages.

SMS PRIVACY & DATA SHARING DISCLOSURE

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Workflowry does not sell or share SMS opt-in data or personal information with third parties for marketing purposes.

Workflowry may use service providers to help deliver communications and operate our services, subject to appropriate privacy and confidentiality protections.

For questions about our SMS messaging practices, contact [email protected].

4. SMS Consent & Opt-Out

Workflowry sends SMS messages only when we have obtained the appropriate consent for the type of communication being sent.

Consent may be collected through website forms or other documented, legally permitted methods used by Workflowry.

When applicable, consent records may include the date, time, source, and scope of the authorization.

Consent to receive marketing text messages is optional and is not a condition of purchasing our services.

You may withdraw your consent to receive SMS communications at any time by replying STOP to a message from Workflowry.

Once your opt-out request is processed, you will no longer receive messages covered by that request, except for any permitted confirmation of your opt-out.

For assistance, reply HELP or contact Workflowry at [email protected].

5. Data Security & Protection

Workflowry takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, and disclosure.

We use third-party technology and service providers, including customer relationship management and automation platforms, to support our business operations and deliver services.

Access to personal information is limited to authorized individuals and service providers who require it to perform legitimate business functions.

While we take reasonable precautions to protect personal information, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

6. Third-Party Service Providers

Workflowry uses third-party service providers to operate our website, manage business communications, and deliver our automation services.

These providers may include customer relationship management (CRM) platforms, website hosting services, communication providers, scheduling tools, and automation software.

We may share personal information with these service providers as reasonably necessary to perform services on our behalf, subject to appropriate privacy and security protections.

For questions about our service providers, contact [email protected].

7. Data Retention

Workflowry retains personal information only for as long as reasonably necessary to provide our services, maintain business records, fulfill contractual obligations, resolve disputes, and comply with applicable legal requirements.

Retention periods depend on the type of information, why it was collected, and applicable legal or operational requirements.

When personal information is no longer necessary, we take reasonable steps to securely delete or anonymize it, unless continued retention is required or permitted by law.

You may request deletion of your personal information by contacting [email protected]. Requests will be reviewed and processed in accordance with applicable law and legitimate business requirements.

8. Your Privacy Rights & Contact Information

You may contact Workflowry to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable laws and legitimate business recordkeeping requirements.

If you have questions regarding this Privacy Policy, our data handling practices, or your SMS communication preferences, please contact us using the information below.

Business Name: Workflowry
Website: https://workflowry.com
Email: [email protected]

We will review privacy-related inquiries and respond in accordance with applicable legal requirements.

9. Cookies and Tracking Technologies

WorkFlowry does not currently use third-party advertising pixels or independently configured analytics tools.

Our website and service providers may use essential cookies, local storage, and similar technologies to support website functionality, operate contact forms, maintain security, and process submitted information.

If we introduce additional analytics or advertising technologies in the future, we will update this Privacy Policy as appropriate.

You can manage cookies through your browser settings. Disabling certain technologies may affect website functionality.